Some updated information regarding ticket refunds.
If you purchased your ticket on site at the CAJUNDOME box office, they will handle the refund. Please call them ahead of time at 337-265-2104 to make sure they are processing refunds before making the trip.
As for tickets purchased online, here is the latest, updated info from the Ticketmaster website:
What happens if my event is canceled?
If you ordered your tickets online or over the phone, we have you covered! No additional action is needed and you won’t need to reach out to us.
Your refund is automatically delivered to the same card used for purchase.
Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster.
Please be patient with everyone involved as we are all trying to attend to a variety of overwhelming problems and unprecedented situations to the best of our abilities.
Thank you and please take care of yourselves.
Louisiana Comic Con 2020 canceled due to abundance of caution over COVID-19
For Immediate Release – March 12, 2020
It is with heavy heart but sound mind that we have decided to cancel Louisiana Comic Con for 2020 out of an abundance of caution. We have spent the better part of the past few days monitoring other events, speaking with officials at the Cajundome, reading updates on government and news articles, and watching the Governor’s press conferences in regards to COVID-19 information.
Gov. John Bel Edwards declared a public health emergency in Louisiana on Wednesday as the number of new coronavirus cases in the state continued to grow. With most St. Patrick’s Day festivals canceled, major sporting leagues canceling their seasons, KISS canceling their event at the same venue as ours, and NCAA tournaments being held with no spectators, the general consensus was to remain calm, but also be extremely vigilant and cautious.
Please understand that no decision like this is made lightly, but know it’s being done for the greater good of not only everyone involved with the event, but for the community at large. The only way to combat COVID-19 is to reduce exposure for everyone to it, and by putting on such a large event we run the risk of exposing people, albeit unknowingly, to a virus that may affect their loved ones. We also understand the financial impact that this decision will cause, but again we believe that for the greater good, we are forced to cancel.
In the coming days and weeks, please be cognizant of your neighbors, what is going on around you, and the information that is being released about COVID-19.
The Louisiana Department of Health has opened a coronavirus hotline, accessible Monday through Friday from 8 a.m. to 4:30 p.m. for anyone with questions at 1-855-523-2652.
– Refunds are to be issued from point of purchase.
– Ticketmaster will automatically issue refunds on those tickets purchased online.
– If tickets were purchased at the CAJUNDOME Box Office – you will need to bring those tickets back to them for refund, starting the week of March 16th. We recommend calling first to make sure the process has started. 337-265-2104